Legal Policy of our app

You must read, understand, accept and conform to all of the terms and conditions under this contract (The "Agreement") before using the services (AS DEFINED BELOW).

When you download the app Network Coverage + (the "APP") and begin using it, registering or selecting "register later" you (the User) expressly accept this binding legal agreement with Cumberland Solutions, SL (the "Company"). A Spanish company, residing in Madrid, at Foronda Street 6, second floor Center, Postal Code 28034, with VATIN B-86458833 and duly registered in the Mercantile Registry of Madrid, Volume 29911, Folio 116, Page M-538322, inscription 3.

IF YOU DO NOT ACCEPT AND AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU CANNOT USE THE APPLICATION AND MAY NOT USE THE SERVICES. THIS IS A LICENSING AND SERVICES AGREEMENT IT IS NOT A SALE OF GOODS.

1. DEFINITIONS

In this Agreement:

  1. The "APP" means the application Network Coverage +, as well as the improvement or modification by the Company at any time.
  2. The "Content" means and includes all materials and all information and data displayed, distributed and delivered through the APP. It may include but is not limited to, text, software, scripts, graphics, maps, photos, sounds, music, videos, logos, interactive features, pets, logos and any other material.
  3. "Services" are described in more detail in the Website and in the APP and may include, but are not limited to downloading, installing and / or using the APP.

The "Site" means and includes a number of web sites accessible from the domain networkcoverageplus.com owned and managed by the Company.

2. LIMITED LICENSE

The Services are licensed, not sold. The User does not own the Services and is subjected to the terms and conditions of this Agreement. The Company grants the User a limited, personal, revocable, nonexclusive license to access, use and receive the Service. The Services may be used through the processes provided on the Site, through the installation and the use of the APP, or by using a phone or communication device for your personal, noncommercial use. The User may not sell, copy, transfer, make available, rent, lease, license, and sublicense or provide services to others or do any business as a provider of the service provided by the APP. This Agreement and the granted license granted are null if such services are prohibited or restricted by law, invaliding the license being granted. The User may not modify, publish, transmit, participate in the transfer, rental or sale of, reproduce (except as described), create derivative works based upon, distribute, perform, display or in any way exploit, services in whole or in part. The User may not use the services differently than expressly provided in this Agreement. Also the User may not keep or store a significant portion of any content of this APP, without the prior written permission of the Company.

3. RIGHT TO MODIFY, SUSPEND OR TERMINATE

The Company may at its discretion, change, modify, suspend or disrupt the Service at any time, including the availability of any feature, service or Content, or modify or terminate this Agreement at any time without notice and without liability to you. The Company may also impose limits on certain features and services or restrict your access to the Services, to one or more components or parts of the Services, without notice or liability.

4. PRIVACY POLICY

Pursuant to Regulation (UE) 2016/679, General Data Protection Regulation concerning the protection of personal data (GDPR), applicable from May 25, 2018, we provide the following basic information:

Data controller

Weplan Analytics (CUMBERLAND SOLUTIONS S. L with CIF-B86458833) is responsible for the processing of your personal data (Data Controller) . You can contact your registered office located at Foronda Street 6, second floor Center or by calling 91 728 34 41 or through the email address [email protected]

General Functionality Network Coverage +. Data processing purposes

Access to and use of the APP and website are intended to help Network Coverage +users to monitor their network coverage quality by finding out how much time they spend connected to each network type : 2G, 3G, 4G, with limited coverage or without signal. And SHOWS the operators when and where network downtime and mobile internet problems are happening.

In order to measure the quality of mobile network coverage, we measure the follow items:

Network Coverage + is a free, independent application for smartphones. The Company is neutral with respect to any information or of any third party interest. Services are interpreted by each User at their own risk with the understanding that it has been provided to optimize the cost of the services the user receives from others, which may not be accurate and requires knowledge and analysis on the UserĀ“s part to make a decision.

Data Protection Officer (DPO)

CUMBERLAND SOLUTIONS S.L. has designated a data protection officer (DPO) to which you can send an e-mail to [email protected]

The data protection delegate is the person responsible for ensuring the protection of their fundamental right to the protection of personal data.

In this way, CUMBERLAND SOLUTIONS S.L. continues to guarantee the security and confidentiality of your personal data and gives you more control over your personal data, to be able to decide who accesses your data, in what conditions and for what Purpose.

Consent (legal basis for the processing)

Processing of your information is in any case based on your consent. Since Network Coverage + provides an specific service, access to user data will be needed for providing the required service. Those data will be necessary for the referred purposes.

We will only keep the necessary information until and unless you advise otherwise and thereafter for such time as may be necessary to guarantee compliance with statutory requirements.

Therefore, acceptance of these TERMS will expresses the consent of the User that Network Coverage + can treat all data provided by the User to the Company along commercial or obtained through the use of our services relationship with the purposes described above, being only the user responsible, such as data Holder, against any claims in this regard; ensuring that the appropriate consent and other legal requirements that may be necessary in compliance with applicable legislation on data protection and labor law, therefore able to transfer the data to Network Coverage +, carry out the provision of the Services Agreement and the corresponding object that Network Coverage + can use for these purposes. Also, the acceptance of these conditions also implies consent to the above-mentioned data communications to telecommunications operators.

Also, the User agrees to comply with all applicable current legislation on data protection and in particular the requirements for informed consent set by the Data Protection Act and its implementing regulations (for example, by introducing a number phone or email from another person), to carry out the Services subject to the relevant contract and agrees to indemnify the Company against any negative consequences that may arise for this entity of a breach of the rules by an employee or Member. The User warrants to the Company that is a person who is 14 or older and has full capacity to provide such consent.

We will keep the data to provide the service we offer in our app and subsequently the time needed to comply with our legal obligations.

Recipients

Due to the service provided we will need to communicate the (non-personal) data to the telecom operators to provide the service of the app.

Weplan may send aggregate information or statistics totally anonymous relative to consumer consumption to operators of Telecommunications and other companies; In this communication there would be no identifying data of the user, neither his mobile number nor the telephone numbers of the people with whom he has calls or SMS. The purpose of the treatment of this information is to provide operators and other companies with greater knowledge of the market.

5. User rights

We expressly manifest that the User can exercise their rights of access, rectification, cancellation, opposition, limitation and portability in legal terms, at any time, by email sent to [email protected] or by ordinary mail sent to Foronda Street 6, second floor Center, Postal Code 28034 Madrid (SPAIN). That communication must include the name and surname, the concrete request, address for correspondence, date, signature and photocopy of ID card or other valid document to identify the User.

If you consider that your personal information is not being processed in accordance with the data protection laws in force, you are entitled to file a complaint with the regulatory authority. However, because of our privacy commitment, we will make every attempt and use our very best efforts to settle any issue in connection with your information. Please therefore contact us [email protected].

Security

Network Coverage +, by itself or through carefully selected hosting providers will store all anonymous data by adopting the necessary technical and organizational measures to ensure the security of the data and avoid its alteration, loss, treatment or unauthorized access accordance with the rules of data protection.

6. INTELLECTUAL PROPERTY RIGHTS

The APP and all of the Content and Services are protected by copyright, trademark and other intellectual property rights under international laws and conventions. Except as expressly permitted herein, the user shall abide by all copyright notices and trademarks, and all other restrictions contained in the Services. The user notices it and agrees to act in accordance with the protection of the APP, its Content and its Services.

7. EXCLUSION OF WARRANTIES AND CONDITIONS

THE COMPANY IS NOT GIVING ANY REPRESENTATION OR MAKES NO WARRANTY AS TO THE ACCURACY, SUITABILITY, AVAILABILITY, OR COMPLETENESS OF THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY DOES NOT WARRANT:

  1. THAT THE SERVICE WILL BE TIMELY, UNINTERRUPTED OR ERROR FREE OR WILL OPERATE WITHOUT AFFECTING THE PERFORMANCE OF ANY HARDWARE, SOFTWARE, DEVICE, PHONE, COMPUTER, OR SYSTEM DATA
  2. THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
  3. THE SERVICES WILL BE ACCURATE OR RELIABLE
  4. THE SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THAT ERRORS OR DEFECTS WILL BE CORRECTED, OR
  5. THAT THE SERVICES OR EQUIPMENT AND SYSTEMS TO MAKE THE SERVICES AVAILABLE, ARE FREE OF VIRUSES, WORMS, TROJANS, MALWARE, SPYWARE, MALWARE OR OTHER HARMFUL COMPONENTS WHATSOEVER. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS, IMPLIED, OR CONSETUDINARIAS USUAL COMMERCIAL RELATIONS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, ANY WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTY OR CONDITION OF CONFORMITY ANY DESCRIPTION OR WARRANTY OR CONDITION OF NON-INFRINGEMENT, VIOLATION AND / OR MISAPPROPRIATION OF THIRD PARTY RIGHTS, ARE REJECTED BY THE COMPANY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND WITHOUT THAT MAY BE CLAIMED BY THE COMPANY USER OR ANY THIRD PARTY.

Any involvement by making hiring decisions or complaints for telecommunications services received, bear sole responsibility of the User, without the Company accepts any responsibility for the mistake that the use of APP may have caused to the User. REMAIN ABOVE any termination or expiration of this AGREEMENT.

8. LIMITATION OF LIABILITY

NOR THE COMPANY OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, CONTRACTORS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES BE LIABLE TO YOU FOR ANY CLAIM THROUGH PROFIT OR LOSS REVENUE, OR PERSONAL INJURY, LOSS, INACCURATE DATA, DETRIMENTAL RELIANCE, FAILURE TO REALIZE EXPECTED RESULTS, REVENUE OR SAVINGS, ECONOMIC LOSS OF ANY KIND, DIRECT, SPECIAL, CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION, THE COST OF OBTAINING SUBSTITUTE GOODS ), RESULTING FROM THE ACCESS TO THE APP AND CONFIDENT BE USED IN THE APP AND ITS SERVICES, OR INABILITY TO ACCESS AND USE THE SERVICES.

Updated in September 2020